China Bettering the Consumer
http://www.economist.com/news/business/21599006-chinas-new-consumer-law-has-local-and-foreign-firms-worried-true-meaning-san-yao-wu
China plans to benefit consumers on March 15th with a new consumer law.
This is probably one of the biggest reforms in the consumption sector in
20
years. Mainly it attempts to give a big advantage
to consumer protection. Consumer protection is critical when it comes to
a consumer purchasing because when a consumer knows a company is
reliable, they will continue to make purchases from that company. This
new reform states that consumers are able to take back purchases of
goods within seven days of the purchase date. Even if the purchase came
from an online retailer, the consumer has the right to send the company
back the product for absolutely no reason at all. This reform in effect
will cause an explosion in the consumption sector because consumers feel
more safe making purchases then ever before.
With this new reform being put into place, consumer data will also be
protected from misuse. They plan to accomplish this by
permission will have to be sought out and purchased from the retailer
for any commercial use of consumer data.
Class-action lawsuits before this time were rare in China. These
class-action lawsuits will become much easier to
file protecting the consumer even more. The motivations for the law seem
sincere towards expanding consumption. The government is more than
ready to
shift China's economy towards consumption-driven growth. Regulations
protecting consumers should help improve their trust in retialers. A
legal firm in China Max Xin Gu of K&L Gates also believes the
law “is timed to come hand-in-hand with the anti-corruption campaign”
presented by the President Xi Jinping. Both are aimed to help ordinary
people benefit from the reform.
China is finally beginning to catch up with the European Union’s
standards of
consumer rights. Pressure from Chinese citizens ignited the government
to tighten standards. These standards greatly help the general
population of China. Bettering pollution measures have also given edge
to firms with the most
advanced technology. This allows publicly owed firms to gain an
advantage over privately owned firms. Many privately owned firms grow
increasingly worried. An executive of grumbles states, “it’s a boatload
of work and internal co-ordination
to hit compliance.” The high risk of prosecution associated with this
reform
may cause entrepreneurs not to start new firms because they are unable
to compete with established
ones. In conclusion many privately owned foreign firms are just not
ready for this reform.
As a history student, it's always interesting to see communist or socialist economies opening up pockets of capitalism. In particular, China's (very) gradual move along the spectrum reminds me in some ways of the USSR's New Economic Plan. It is gratifying to see that the Chinese government is learning the value of consumer protection. With such a large population in a "developing" country, poverty and exploitation is always a problem, and while it's unclear how effective this is going to be, at least some steps are being taken in the right direction.
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